Terms of Service

 

Last Updated: March 2026

 

1. Acceptance of Terms

By engaging DEO Ministry ("the Agency," "we," "us") or enrolling in a "Partnership" package (The Seed, Growth, or Harvest), you ("the Client," "the Church") agree to be bound by these Terms of Service.

 

2. Services and Packages

We provide digital outreach services, including Google Ad Grant management and content creation (Sermon-to-Shorts).

  • The Seed Partnership: Includes a one-time Setup Fee and a recurring monthly retainer.

  • Growth & Harvest Partnerships: Consist of recurring monthly retainers only. The specific scope of work is defined in your initial quote or website offer page.

 

3. Fees and Payment Terms

  • Billing: Retainers are billed in advance every 30 days.

  • One-Time Fees: Setup fees must be paid in full before work commences.

  • Late Payments & Grace Period: We offer a one-week (7-day) grace period for missed payments. During this week, work will continue.

  • Suspension of Service: If payment is not received within 7 days of the due date, we reserve the right to cease all active management, posting, and content creation. While we will not "turn off" your Google Ads or Social accounts, we will stop monitoring and optimising them until the account is settled.

 

4. Google Ad Grants & Third-Party Platforms

  • No Guarantee of Grant Status: The Google Ad Grant is a third-party program. We are not liable if Google:

    • Reduces the grant amount.

    • Suspends the account.

    • Ceases the program entirely.

  • Program Termination: If Google stops providing the grant to nonprofits, we will hold a consultation with you to discuss transition strategies and new package pricing.

  • Platform Changes: We are not responsible for algorithm changes on Meta, TikTok, or Google that affect outreach results.

 

5. Intellectual Property (IP)

  • Content Ownership: The Client retains copyright ownership of all raw footage (sermons) and the final short form video clips or blogs produced by us during the term of the agreement.

  • Systems & Strategy: All internal systems, onboarding documents, strategy guides, and workflows provided by DEO Ministry remain our exclusive property. These may not be shared or resold.

  • Marketing & Case Studies: By working with us, you grant DEO Ministry a non-exclusive license to use your content, website screenshots, and performance data (including Google Analytics/Ads screenshots) for promotional purposes and case studies.

    • We will use collaborator tags on social media where appropriate.

    • We may request attendance data or church photos to monitor the real-world impact of our services.

 

6. Disclaimers and Results

  • The Promise: We promise to use professional expertise to increase your digital presence and online engagement.

  • No Attendance Guarantee: While increased online engagement is designed to lead to increased church attendance, we do not guarantee specific attendance numbers or the speed at which those results will manifest.

  • Performance: Outreach metrics typically begin to increase within the first week of active Google Ads management or regular social posting.

 

7. Termination

Either party may terminate the partnership with 30 days' written notice.

  • Upon termination and final payment, the Client retains full ownership and access to their Google Ads, Google for Nonprofits, and Social Media accounts.

  • No refunds are provided for partial months of service.

 

8. Limitation of Liability

To the maximum extent permitted by the Australian Consumer Law, our total liability for any claim under these terms is limited to the amount paid by the Client to the Agency in the three (3) months preceding the claim.